Privacy policy

1. Information we collect

We only collect what we need to provide and support your subscription:

• Contact details: your name, WhatsApp number and email address, used to send your login details and account messages.
• Device information: the type of device you use (for example Fire TV, smart TV or Apple TV), so we can send the right setup guide.
• Anything you tell us in an order note or support message.

2. How your information is handled

When you submit an order, trial or support request, your details are included in a WhatsApp message that you choose to send to us, and an internal notification is sent to our team through Telegram so we can respond. WhatsApp and Telegram process those messages under their own privacy policies.

3. How we protect it

Communication between your browser and our website is encrypted with TLS. Access to customer information is limited to the people who need it to deliver and support the service.

4. Sharing

We don’t sell, rent or share your personal information with marketers, advertisers or data brokers. It is used only to handle orders and provide customer support.

5. Your rights

You can ask for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it. Contact support@kopiptv.com. You can read more about privacy rights in Australia on the OAIC website.

6. Cookies, local storage and analytics

We store your cookie choice in your browser. If — and only if — you allow analytics, we use Google Analytics 4 to understand which pages are useful. We don’t use advertising cookies or pixels. Details are in our cookie policy, and you can change your choice at any time using “Cookie settings” in the footer.

7. Marketing messages

We don’t send marketing emails or messages unless you have agreed to receive them, and any such message will tell you how to opt out.